How can we help you master your memory?
Search our complete documentation, browse step-by-step guides, or find instant solutions to common questions.
Essential knowledge base articles
How to delete your account and zero-knowledge data
Step-by-step instructions for permanently purging your account, cryptographic keys, and encrypted data.
How to submit a subscription refund request
Clear guidelines on requesting refunds for web, iOS App Store, Google Play, or MoMo purchases.
Complete guide to science-backed spaced repetition (SM-2)
Understand how Reminda schedules reviews right before memories fade using the SM-2 algorithm.
Setting up zero-knowledge end-to-end encryption (E2EE)
How Reminda encrypts your notes on your device before they ever touch cloud servers.
Mastering AI context memory & quick ask
How to use AI context memory and active recall tools to build your permanent personal AI assistant.
Importing notes from Notion, Obsidian & Anki
Step-by-step guide for migrating your existing notes, Markdown files, and recallcards into Reminda.
Deploying pre-loaded decks for teams & classrooms
How team leaders and teachers push curriculum decks to members with automated retention analytics.
Subscriptions, trial periods & cancellation policies
Clear details on pricing tiers, 14-day free trials, invoice requests, and refund guarantees.
Frequently asked questions
Find clear, detailed answers regarding encryption, spaced repetition algorithms, AI tags, and billing.
Click the New Note (+ button) in your workspace sidebar. Type your content or paste study material. Highlight any key sentence and click 'Generate Recallcard' to instantly convert it into an interactive recall card.
Yes! Reminda is built with an offline-first architecture powered by IndexedDB (Dexie.js). You can create notes, complete daily recallcard reviews, and query local notes offline. All changes sync automatically when internet connection resumes.
Notes are your full reading documents and markdown files. Memories are short, persistent facts stored for your AI companion. Recallcards are active recall items scheduled by our spaced repetition engine.
No. Reminda strictly uses zero-retention API endpoints for AI processing. Your private notes and memories are never used to train public LLM models, and all content is encrypted.
Quick Ask opens a lightweight side pane when you highlight text. You can ask for summaries, explanations, or translations without injecting messy temporary Q&A clutter into your main chat history or permanent note files.
Simply inform the assistant of your preference in any chat conversation (e.g. 'Explain code examples using TypeScript'). Reminda stores this fact in your Neural Memory Vault to personalize all future responses.
All your note text, memory tags, and card content are encrypted locally on your device using AES-256-GCM before transmission. Only ciphertext is sent to our servers. Without your secret key, nobody — not even Reminda staff — can read your data.
Because Reminda is a zero-knowledge architecture, we do not store or have access to your encryption keys. You must back up your Secret Recovery Phrase during initial setup. If lost, your encrypted data cannot be recovered by anyone.
Yes. All media uploads, voice recordings, and recallcard attachments are encrypted client-side before upload to Cloud Storage.
The SM-2 algorithm calculates your retention probability based on your rating (Again, Hard, Good, Easy) and review history. Items you find difficult appear frequently; items you master are spaced weeks or months apart.
We recommend keeping your daily review queue to 15-30 cards (about 5 minutes). Consistency is key — brief daily reviews yield far higher retention than long weekly cramming sessions.
Yes! Cards render full vector LaTeX math equations, syntax-highlighted code blocks (Go, TS, Python, Rust, etc.), and native audio pronunciation clips.
When you sign up for Pro, you get 14 days of full access to all features. You can cancel anytime before day 14 from Settings > Billing and you won't be charged.
Team plans bill per seat on a monthly or annual basis. Admins can add or remove member seats anytime, and billing automatically adjusts with prorated credits.
Yes! We offer a 50% discount for verified students, educators, and registered non-profit organizations. Contact support@reminda.ai with your institutional email to apply.
Still need help? Our technical team is ready.
Whether you need enterprise onboarding assistance, custom billing support, or security whitepaper details, we are here for you.
Contact technical support
Submit a support request to our engineering team. Average response under 2 hours.
Security & E2EE whitepaper
Read our cryptographic architecture, key management protocols, and SOC2 compliance.
Enterprise & Team deployment
Learn how companies deploy Reminda for pre-loaded SOPs and employee onboarding.