How can we help you master your memory?
Search our complete documentation, browse step-by-step guides, or find instant solutions to common questions.
Essential knowledge base articles
How to delete your account and zero-knowledge data
Step-by-step instructions for permanently purging your account, cryptographic keys, and encrypted data.
How to submit a subscription refund request
Clear guidelines on requesting refunds for web, iOS App Store, Google Play, or MoMo purchases.
Complete guide to science-backed spaced repetition (SM-2)
Understand how Reminda schedules reviews right before memories fade using the SM-2 algorithm.
Setting up zero-knowledge end-to-end encryption (E2EE)
How Reminda encrypts your notes on your device before they ever touch cloud servers.
Mastering AI context memory & quick ask
How to use AI context memory and active recall tools to build your permanent personal AI assistant.
Importing notes from Notion, Obsidian & Anki
Step-by-step guide for migrating your existing notes, Markdown files, and flashcards into Reminda.
Deploying pre-loaded decks for teams & classrooms
How team leaders and teachers push curriculum decks to members with automated retention analytics.
Subscriptions, trial periods & cancellation policies
Clear details on pricing tiers, 14-day free trials, invoice requests, and refund guarantees.
Frequently asked questions
Find clear, detailed answers regarding encryption, spaced repetition algorithms, AI tags, and billing.
Still need help? Our technical team is ready.
Whether you need enterprise onboarding assistance, custom billing support, or security whitepaper details, we are here for you.
Contact technical support
Submit a support request to our engineering team. Average response under 2 hours.
Security & E2EE whitepaper
Read our cryptographic architecture, key management protocols, and SOC2 compliance.
Enterprise & Team deployment
Learn how companies deploy Reminda for pre-loaded SOPs and employee onboarding.